Hard Rock Cancun Hotel

ex. Cancun Palace Resort

H Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Cancun Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Tennis court

Golf course

Wind surfing

Kayaking

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

Hard Rock Cancun is a 12-story hotel in Cancun within short distance of La Isla Shopping Mall, Coco Bongo and Mercado 28. The traditional building was renovated in 2012 and now combines Italian architecture with modern technology.

A spectacular white-sand beach is near by the hotel, set in the middle of a lively area. Avenida Kukulkan, Playa Marlin and Playa Delfines are located just 1.8 km away.

Shopping centers and a shopping village are also set close by.

Hard Rock Cancun Hotel is within a 15-minute drive to Cancun International airport.

Rooms

Hard Rock Cancun Hotel comprises classic rooms with modern décor as well as a panoramic view over the ocean. Some rooms feature views over the Caribbean Sea. They also have family bathrooms with a hairdryer, slippers and a walk-in shower.

Eat & Drink

Breakfast is offered in the restaurant every morning. At the air-conditioned restaurant guests can enjoy Asian cuisine. Guests can savor wines, beers and cocktails in the piano bar.

Services

The on-site bicycle and car rentals help to explore the area.

Relax

A nightclub, a sun terrace and an aqua park are offered for guests' comfort. Diving, snorkeling and kayaking as well as a gym, aqua fitness and fitness center will help travelers keep fit.

Internet

Wireless internet is available in public areas for additional charge.

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Florist/Flower shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Wind surfing
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Table tennis
  • Mini golf
  • Basketball
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Half board
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Bar/Lounge
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Casino
  • Live entertainment
  • Night club
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Massage
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Theater
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hard Rock Cancun Hotel Cancun location
Show big map »

Hotel Address:

H Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    11.0 km
Airports
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    360 m
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    390 m
Beaches
  • Playa Marlin
    1.7 km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Hard Rock Cancun photos RoomHard Rock Cancun photos RoomHard Rock Cancun photos Room
Grand Deluxe Room
Bed type: Double bed or Twin beds
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

GRAND DELUXE DOUBLE/TWIN. ALL INCLUSIVE. Standard rate

Room facilities
    Hard Rock Cancun photos RoomHard Rock Cancun photos RoomHard Rock Cancun photos RoomHard Rock Cancun photos Room
    Special Double Room
    Bed type: King-size bed or Double bed or 2 Single beds
    Size: 40 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Deluxe Platinum King Special

    Room facilities
      Hard Rock Cancun photos RoomHard Rock Cancun photos ExteriorHard Rock Cancun photos Exterior
      Triple Room
      Bed type: Double beds or Double bed
      Check Prices
      — Less information+ More information
      Hard Rock Cancun photos RoomHard Rock Cancun photos Exterior Hotel informationHard Rock Cancun photos Exterior
      Suite
      Bed type: 1 Super King-size bed and 2 Double beds or Sleeping arrangements for 3 persons or Twin beds
      Size: 40 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Rock Suite Platinum, ocean view

      Room facilities
        Images coming soon
        Family Room
        Check Prices
        — Less information+ More information
        Images coming soon
        Family Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
        Check Prices
        — Less information+ More information

        FAMILY ROOM (2AD+2CH). ALL INCLUSIVE. Standard rate

        Hard Rock Cancun photos RoomHard Rock Cancun photos RoomHard Rock Cancun photos Room
        Superior Deluxe Double Room
        Bed type: Double bed
        Size: 40 m²
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        SUPERIOR DELUXE ROOM (2AD). ALL INCLUSIVE. Standard rate

        Room facilities
          Hard Rock Cancun photos RoomHard Rock Cancun photos RoomHard Rock Cancun photos RoomHard Rock Cancun photos Room
          Deluxe Double Room
          Bed type: Double bed or King-size bed or Double beds
          Size: 42 m²
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Deluxe Gold two double beds, lagoon view - All Inclusive

          Room facilities
            Hard Rock Cancun photos RoomHard Rock Cancun photos RoomHard Rock Cancun photos Room
            Royal Double Room
            Bed type: King-size bed
            Check Prices
            — Less information+ More information
            Hard Rock Cancun photos RoomHard Rock Cancun photos RoomHard Rock Cancun photos Room
            Deluxe Family Room
            Bed type: Double bed or 2 Single beds or 1 Super King-size bed and 2 Double beds
            Size: 71 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Deluxe Family

            Room facilities
              Hard Rock Cancun photos RoomHard Rock Cancun photos Exterior Hotel informationHard Rock Cancun photos RoomHard Rock Cancun photos Room
              Diamond Double Room
              Bed type: Double bed or King-size bed or 1 Super King-size bed
              Size: 40 m²
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information
              Room facilities

                How to reach hotel

                hotel Hard Rock Cancun Hotel Cancun location
                Show big map »

                Hotel Address:

                H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                Get directions
                City Center
                • Cancun
                  11.0 km
                Airports
                Restaurants
                • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                  360 m
                • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                  390 m
                Beaches
                • Playa Marlin
                  1.7 km
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2012
                • Number of floors:
                  12
                • Number of rooms:
                  601

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge

                Hard Rock Cancun Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Places of interest

                • El Rey mayan ruins - 3.3 km

                Shopping areas

                • Kukulcan Mall - 1.4 km
                • La Isla Shopping Mall - 2.4 km

                Museums

                • Mayan Museum - 1.8 km

                Theaters

                • Backstage Theatre - 1.1 km

                Golf courses and Country clubs

                • Cancun Golf Club at Pok-Ta-Pok - 100 m

                Local attractions

                • Playa Marlin - 1.7 km
                  CancunMexico
                • Playa Delfines - 3.2 km
                  Cancun 77710Mexico
                • Plaza Isla - 5.3 km
                  Zona Hotelera, Cancun
                • Museo Sensorial del Tequila - 1.9 km
                  Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                • Wet'n Wild Cancun - 5.1 km
                  Blvd Kukulkan Km. 25, Cancun

                Restaurants nearby

                • Savio's Bistro by La Dolce Vita - 360 m

                  Address: km 15 Zona Hotelera
                  Phone: 998 8850150

                  82% likes this, based on 422 reviews
                  Cuisine: Italian
                  Price Range: CAD 26 - CAD 46

                • Fantino - 480 m

                  Address: Retorno del Rey #36, Zona Hotelera
                  Phone: +52 998 881 0808 x5803

                  95% likes this, based on 88 reviews
                  Cuisine: Italian

                • Puerto Madero Cancun - 390 m

                  Address: Boulevard Kukulcan, km 14.1
                  Phone: 52 (998) 885-2829

                  79% likes this, based on 847 reviews
                  Cuisine: Vegetarian, Argentinean, Venezuelan
                  Price Range: CAD 34 - CAD 67

                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2012
                • Number of floors:
                  12
                • Number of rooms:
                  601

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge

                Hotels nearby
                Sandos Cancun Hotel
                5 stars
                0.2 km
                Nyx Hotel Cancun
                4 stars
                4 km
                Cities nearby

                Hard Rock Cancun Reviews

                Guest reviews are submitted by our customers after their stay at Hard Rock Cancun

                Average guest rating

                7.8out of 10
                Fabulous
                Based on 48 reviews

                Rating by category:

                Service
                9.2
                Rooms
                9.3
                Value
                8.6
                Location
                9.7
                Dining
                8.0

                Guest reviews

                  How to reach hotel

                  hotel Hard Rock Cancun Hotel Cancun location
                  Show big map »

                  Hotel Address:

                  H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                  Get directions
                  City Center
                  • Cancun
                    11.0 km
                  Airports
                  Restaurants
                  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                    360 m
                  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                    390 m
                  Beaches
                  • Playa Marlin
                    1.7 km
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  12 pm
                  • Year renovated:
                    2012
                  • Number of floors:
                    12
                  • Number of rooms:
                    601

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Mexico

                  Use Badge