Hard Rock Cancun Hotel

ex. Cancun Palace Resort

H Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Cancun Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Wind surfing

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Massage

Steam bath

Jacuzzi

Overview

The attractive Hard Rock Cancun features a panoramic view of the Caribbean Sea. The hotel opened its doors in 2005 and was remodeled in 2012.

It provides a magnificent location within easy reach of La Isla Shopping Mall, Playa Marlin and Museo Sensorial del Tequila. Tecnologic Stadium, Museo de Arte Popular Mexicano and AMERIMED Hospital Cancun are located just 6.1km away.

Shopping centers, a shopping village and souvenir shops are also set close by.

Hard Rock Cancun lies within 15 minutes’ drive to Cancun International airport.

Rooms

For a comfortable stay Hard Rock Cancun offers 601 rooms on 12 floors featuring a laptop, Wi-Fi, LCD flat-screen TV, individual climate control and a laptop-size safe. The beautiful rooms feature the lagoon view. Other comforts include a fridge and coffee/tea makers for self catering.

Eat

Every morning at the restaurant guests may enjoy buffet breakfast. The elegant restaurant offers savory meals. The modern bar serves a selection of tea, aperitifs and wines.

Services

Guests can rent cars on site.

Relax

Providing a sauna, a spa center and a steam room along with hydromassage, Ayurveda therapy and facials, Hard Rock Cancun ensures guests a pleasant stay. On-site activities feature mountain biking, boating and beach volleyball.

Internet

Wireless internet is available in public areas for additional charge

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Aqua fitness
  • Wind surfing
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Table tennis
  • Mini golf
  • Basketball
  • Volleyball

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Half board
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Bar/Lounge
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Theater
  • Television in lobby

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hard Rock Cancun Hotel Cancun location
Show big map »

Hotel Address:

H Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    11.0km
Airports
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    360 m
  • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
    390 m
Beaches
  • Playa Marlin
    1.7km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Hard Rock Cancun Premium RoomHard Rock Cancun Premium RoomHard Rock Cancun Premium Room
Premium Room
Bed type: 1 King or 2 Double
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

The Deluxe Room features a dual hot tub, LCD flat-screen satellite TV and iPod docking station. The private bathroom offers signature toiletries and a hairdryer. It also has bathrobes and slippers available. The balcony is furnished. The room may either have a king-sized bed, or 2 double beds, dressed with premium cotton linens.

Room facilities
    Hard Rock Cancun Grand Deluxe RoomHard Rock Cancun Grand Deluxe RoomHard Rock Cancun Grand Deluxe Room
    Grand Deluxe Room
    Bed type: Double or Twin beds or 1 Single bed
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Hard Rock Cancun Special Double RoomHard Rock Cancun Special Double RoomHard Rock Cancun Special Double RoomHard Rock Cancun Special Double Room
      Special Double Room
      Bed type: King Size bed or Double Bed or 2 Single beds
      Size: 40m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Triple Room
        Bed type: Triple
        Check Prices
        • Air conditioning
        — Less information+ More information
        Room facilities
          Two-Bedroom Suite
          Bed type: Double Bed or Triple or Quad
          Size: 40m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Rock Platinium Suite 2 Bedrooms

          Room facilities
            Suite
            Bed type: Quad or 1 Super-King Size bed and 2 Double beds or 1 Single bed
            Size: 40m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Rock Suite Platinum, ocean view - All inclusive

            Room facilities
              Quadruple Room
              Bed type: Quad
              Check Prices
              — Less information+ More information
              Family Room
              Bed type: Triple or Double Bed
              Check Prices
              — Less information+ More information
              Family Triple Room
              Bed type: Triple
              Check Prices
              — Less information+ More information
              Family Quadruple Room
              Bed type: Quad
              Check Prices
              — Less information+ More information
              Hard Rock Cancun Superior Deluxe Double RoomHard Rock Cancun Superior Deluxe Double RoomHard Rock Cancun Superior Deluxe Double Room
              Superior Deluxe Double Room
              Bed type: Double Bed or Twin beds or Triple
              Size: 40m2
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Hard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double Room
                Deluxe Double Room
                Bed type: Double Bed or King Size bed or Double beds
                Size: 71m2
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Deluxe Platinum, two double beds, ocean view - All inclusive

                Room facilities
                  Hard Rock Cancun Deluxe Two Room RoomHard Rock Cancun Deluxe Two Room RoomHard Rock Cancun Deluxe Two Room Room
                  Deluxe Two Room Room
                  Size: 71m2
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Hard Rock Cancun Deluxe Triple RoomHard Rock Cancun Deluxe Triple RoomHard Rock Cancun Deluxe Triple Room
                    Deluxe Triple Room
                    Bed type: Triple
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Triple room

                    Room facilities
                      Hard Rock Cancun Deluxe Quadruple RoomHard Rock Cancun Deluxe Quadruple RoomHard Rock Cancun Deluxe Quadruple Room
                      Deluxe Quadruple Room
                      Bed type: Quad
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Hard Rock Cancun Royal Double RoomHard Rock Cancun Royal Double RoomHard Rock Cancun Royal Double Room
                        Royal Double Room
                        Bed type: King Size bed
                        Check Prices
                        — Less information+ More information
                        Hard Rock Cancun Deluxe Family RoomHard Rock Cancun Deluxe Family RoomHard Rock Cancun Deluxe Family Room
                        Deluxe Family Room
                        Bed type: Double Bed or 2 Single beds or 1 Super-King Size bed and 2 Double beds
                        Size: 71m2
                        Check Prices
                        • Air conditioning
                        • Private bathroom
                        — Less information+ More information

                        Deluxe Family, lagoon view - All Inclusive

                        Room facilities
                          Hard Rock Cancun Deluxe Family Two Room RoomHard Rock Cancun Deluxe Family Two Room RoomHard Rock Cancun Deluxe Family Two Room Room
                          Deluxe Family Two Room Room
                          Bed type: Quad or Double Bed or 1 Single bed
                          Size: 71m2
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information

                          Deluxe Family 2 Rooms Connecting

                          Room facilities
                            Hard Rock Cancun Deluxe Family Two Room Connecting RoomHard Rock Cancun Deluxe Family Two Room Connecting RoomHard Rock Cancun Deluxe Family Two Room Connecting Room
                            Deluxe Family Two Room Connecting Room
                            Bed type: Double Bed
                            Size: 71m2
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information

                            Double room

                            Room facilities
                              Hard Rock Cancun Diamond Double RoomHard Rock Cancun Diamond Double Room Hotel informationHard Rock Cancun Diamond Double RoomHard Rock Cancun Diamond Double Room
                              Diamond Double Room
                              Bed type: Double Bed or King Size bed or 1 Super-King Size bed
                              Size: 40m2
                              Check Prices
                              • Air conditioning
                              • Private bathroom
                              — Less information+ More information

                              Deluxe Diamond Room

                              Room facilities

                                How to reach hotel

                                hotel Hard Rock Cancun Hotel Cancun location
                                Show big map »

                                Hotel Address:

                                H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                Get directions
                                City Center
                                • Cancun
                                  11.0km
                                Airports
                                Restaurants
                                • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                  360 m
                                • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                                  390 m
                                Beaches
                                • Playa Marlin
                                  1.7km
                                Hotel information
                                • Check-In:
                                  from  3 pm
                                • Check-Out:
                                  until  12 pm
                                • Year renovated:
                                  2012
                                • Number of floors:
                                  12
                                • Number of rooms:
                                  601

                                Hotel Awards

                                MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Mexico

                                Use Badge

                                Hard Rock Cancun Location

                                Legend
                                • Current hotel
                                • Hotels nearby
                                • Other hotels
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                Route Planner
                                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                What's nearby

                                Places of interest

                                • El Rey mayan ruins - 3.3km

                                Golf courses and Country clubs

                                • Cancun Golf Club at Pok-Ta-Pok - 100 m

                                Local Attractions

                                • Playa Marlin - 1.7km
                                  CancunMexico
                                • Playa Delfines - 3.2km
                                  Cancun 77710Mexico
                                • Plaza Isla - 5.3km
                                  Zona Hotelera, Cancun
                                • Museo Sensorial del Tequila - 1.9km
                                  Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                                • Wet'n Wild Cancun - 5.1km
                                  Blvd Kukulkan Km. 25, Cancun

                                Restaurants Nearby

                                • Savio's Bistro by La Dolce Vita - 360 m

                                  Address: km 15 Zona Hotelera
                                  Phone: 998 8850150

                                  82% likes this, based on 422 reviews
                                  Cuisine: Italian
                                  Price Range: CAD 26 - CAD 45

                                • Fantino - 480 m

                                  Address: Retorno del Rey #36, Zona Hotelera
                                  Phone: +52 998 881 0808 x5803

                                  95% likes this, based on 88 reviews
                                  Cuisine: Italian

                                • Puerto Madero Cancun - 390 m

                                  Address: Boulevard Kukulcan, km 14.1
                                  Phone: 52 (998) 885-2829

                                  79% likes this, based on 847 reviews
                                  Cuisine: Steakhouse, Seafood, Grill, Vegetarian, Argentinean, Venezuelan
                                  Price Range: CAD 34 - CAD 66

                                Hotel information
                                • Check-In:
                                  from  3 pm
                                • Check-Out:
                                  until  12 pm
                                • Year renovated:
                                  2012
                                • Number of floors:
                                  12
                                • Number of rooms:
                                  601

                                Hotel Awards

                                MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Mexico

                                Use Badge

                                Hotels nearby
                                Cities nearby

                                Hard Rock Cancun Reviews

                                Guest reviews are submitted by our customers after their stay at Hard Rock Cancun

                                Average guest rating

                                7.8out of 10
                                Excellent
                                Based on 48 reviews

                                Rating by category:

                                Service
                                9.2
                                Rooms
                                9.3
                                Value
                                8.6
                                Location
                                9.7
                                Dining
                                8.0

                                Individual guest reviews

                                  How to reach hotel

                                  hotel Hard Rock Cancun Hotel Cancun location
                                  Show big map »

                                  Hotel Address:

                                  H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                  Get directions
                                  City Center
                                  • Cancun
                                    11.0km
                                  Airports
                                  Restaurants
                                  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                    360 m
                                  • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                                    390 m
                                  Beaches
                                  • Playa Marlin
                                    1.7km
                                  Hotel information
                                  • Check-In:
                                    from  3 pm
                                  • Check-Out:
                                    until  12 pm
                                  • Year renovated:
                                    2012
                                  • Number of floors:
                                    12
                                  • Number of rooms:
                                    601

                                  Hotel Awards

                                  MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                  According to guest reviews, the hotel has been rated as
                                  Best Luxury Hotels in Mexico

                                  Use Badge