Hard Rock Cancun Hotel

ex. Cancun Palace Resort

H Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Cancun Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Tennis court

Golf course

Wind surfing

Kayaking

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

Hard Rock Cancun is a 12-story hotel in Cancun within short distance of La Isla Shopping Mall, Coco Bongo and Mercado 28. The traditional building was renovated in 2012 and now combines Italian architecture with modern technology.

A spectacular white-sand beach is near by the hotel, set in the middle of a lively area. Avenida Kukulkan, Playa Marlin and Playa Delfines are located just 1.8 km away.

Shopping centers and a shopping village are also set close by.

Hard Rock Cancun Hotel is within a 15-minute drive to Cancun International airport.

Rooms

Hard Rock Cancun Hotel comprises classic rooms with modern décor as well as a panoramic view over the ocean. Some rooms feature views over the Caribbean Sea. They also have family bathrooms with a hairdryer, slippers and a walk-in shower.

Eat & Drink

Breakfast is offered in the restaurant every morning. At the air-conditioned restaurant guests can enjoy Asian cuisine. Guests can savor wines, beers and cocktails in the piano bar.

Services

The on-site bicycle and car rentals help to explore the area.

Relax

A nightclub, a sun terrace and an aqua park are offered for guests' comfort. Diving, snorkeling and kayaking as well as a gym, aqua fitness and fitness center will help travelers keep fit.

Internet

Wireless internet is available in public areas for additional charge

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Florist/Flower shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Wind surfing
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Table tennis
  • Mini golf
  • Basketball
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Half board
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Bar/Lounge
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Casino
  • Live entertainment
  • Night club
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Massage
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Theater
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hard Rock Cancun Hotel Cancun location
Show big map »

Hotel Address:

H Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    11.0 km
Airports
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    360 m
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    390 m
Beaches
  • Playa Marlin
    1.7 km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Hard Rock Cancun Grand Deluxe RoomHard Rock Cancun Grand Deluxe RoomHard Rock Cancun Grand Deluxe Room
Grand Deluxe Room
Bed type: Double bed or Twin beds
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

GRAND DELUXE DOUBLE/TWIN. ALL INCLUSIVE. Standard rate

Room facilities
    Hard Rock Cancun Special Double RoomHard Rock Cancun Special Double RoomHard Rock Cancun Special Double RoomHard Rock Cancun Special Double Room
    Special Double Room
    Bed type: King-size bed or Double bed or 2 Single beds
    Size: 40 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Deluxe Platinum Double Special

    Room facilities
      Hard Rock Cancun SuiteHard Rock Cancun Suite Hotel informationHard Rock Cancun Suite
      Suite
      Bed type: 1 Super King-size bed and 2 Double beds or Double bed or Sleeping arrangements for 3 persons
      Size: 40 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Rock Suite Platinum, ocean view

      Room facilities
        Hard Rock Cancun Two-Bedroom SuiteHard Rock Cancun Two-Bedroom Suite Hotel informationHard Rock Cancun Two-Bedroom Suite
        Two-Bedroom Suite
        Size: 40 m²
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Hard Rock Cancun Beachfront SuiteHard Rock Cancun Beachfront SuiteHard Rock Cancun Beachfront Suite
          Beachfront Suite
          Bed type: King-size bed
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This suite features a king-sized bed, bathtub, hair dryer, slippers, bathrobe, ironing facilities and Rock Spa bath products. A LCD TV is also available. Other amenities and services included are: -Rock Royalty Personal Assistant (7am – 11pm) -Ironing Service (2 items per person/per stay) -Nightly Petit Fours -Aromatherapy and Pillow Menu -Access to Rock Royalty areas on the pool, lounge and beach -Complimentary 25-minute couple’s massage at the Rock Spa® -VIP Check-in and check-out -Late checkout available (until 3pm – available upon request and availability) -Premium Liquor dispenser - Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial.

          Room facilities
            Family Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            — Less information+ More information
            Hard Rock Cancun Superior Deluxe Double RoomHard Rock Cancun Superior Deluxe Double RoomHard Rock Cancun Superior Deluxe Double Room
            Superior Deluxe Double Room
            Bed type: Double bed or Sleeping arrangements for 3 persons
            Size: 40 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            SUPERIOR DELUXE ROOM (3AD). ALL INCLUSIVE. Standard rate

            Room facilities
              Hard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double Room
              Deluxe Double Room
              Bed type: Double bed or King-size bed or Double beds
              Size: 71 m²
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Rock Royalty Deluxe Platinum King

              Room facilities
                Hard Rock Cancun Royal Double RoomHard Rock Cancun Royal Double RoomHard Rock Cancun Royal Double Room
                Royal Double Room
                Bed type: King-size bed
                Check Prices
                — Less information+ More information
                Hard Rock Cancun Deluxe Family RoomHard Rock Cancun Deluxe Family RoomHard Rock Cancun Deluxe Family Room
                Deluxe Family Room
                Bed type: Double bed or 2 Single beds or 1 Super King-size bed and 2 Double beds
                Size: 71 m²
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Deluxe Family

                Room facilities
                  Hard Rock Cancun Deluxe Family Two Room RoomHard Rock Cancun Deluxe Family Two Room RoomHard Rock Cancun Deluxe Family Two Room Room
                  Deluxe Family Two Room Room
                  Size: 71 m²
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Hard Rock Cancun Diamond Double RoomHard Rock Cancun Diamond Double Room Hotel informationHard Rock Cancun Diamond Double RoomHard Rock Cancun Diamond Double Room
                    Diamond Double Room
                    Bed type: Double bed or King-size bed or 1 Super King-size bed
                    Size: 40 m²
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information

                    Deluxe Diamond

                    Room facilities

                      How to reach hotel

                      hotel Hard Rock Cancun Hotel Cancun location
                      Show big map »

                      Hotel Address:

                      H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                      Get directions
                      City Center
                      • Cancun
                        11.0 km
                      Airports
                      Restaurants
                      • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                        360 m
                      • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                        390 m
                      Beaches
                      • Playa Marlin
                        1.7 km
                      Hotel information
                      • Check-In:
                        from  3 pm
                      • Check-Out:
                        until  12 pm
                      • Year renovated:
                        2012
                      • Number of floors:
                        12
                      • Number of rooms:
                        601

                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Mexico

                      Use Badge

                      Hard Rock Cancun Location

                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Other hotels
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      What's nearby

                      Places of interest

                      • El Rey mayan ruins - 3.3 km

                      Golf courses and Country clubs

                      Local attractions

                      • Playa Marlin - 1.7 km
                        CancunMexico
                      • Playa Delfines - 3.2 km
                        Cancun 77710Mexico
                      • Plaza Isla - 5.3 km
                        Zona Hotelera, Cancun
                      • Museo Sensorial del Tequila - 1.9 km
                        Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                      • Wet'n Wild Cancun - 5.1 km
                        Blvd Kukulkan Km. 25, Cancun

                      Restaurants nearby

                      • Savio's Bistro by La Dolce Vita - 360 m

                        Address: km 15 Zona Hotelera
                        Phone: 998 8850150

                        82% likes this, based on 422 reviews
                        Cuisine: Italian
                        Price Range: CAD 26 - CAD 46

                      • Fantino - 480 m

                        Address: Retorno del Rey #36, Zona Hotelera
                        Phone: +52 998 881 0808 x5803

                        95% likes this, based on 88 reviews
                        Cuisine: Italian

                      • Puerto Madero Cancun - 390 m

                        Address: Boulevard Kukulcan, km 14.1
                        Phone: 52 (998) 885-2829

                        79% likes this, based on 847 reviews
                        Cuisine: Vegetarian, Argentinean, Venezuelan
                        Price Range: CAD 34 - CAD 67

                      Hotel information
                      • Check-In:
                        from  3 pm
                      • Check-Out:
                        until  12 pm
                      • Year renovated:
                        2012
                      • Number of floors:
                        12
                      • Number of rooms:
                        601

                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                      According to guest reviews, the hotel has been rated as
                      Best Luxury Hotels in Mexico

                      Use Badge

                      Hotels nearby
                      Hotel Sandos Cancun
                      5 stars
                      0.2 km
                      Nyx Hotel Cancun
                      4 stars
                      4 km
                      Cities nearby

                      Hard Rock Cancun Reviews

                      Guest reviews are submitted by our customers after their stay at Hard Rock Cancun

                      Average guest rating

                      7.8out of 10
                      Fabulous
                      Based on 48 reviews

                      Rating by category:

                      Service
                      9.2
                      Rooms
                      9.3
                      Value
                      8.6
                      Location
                      9.7
                      Dining
                      8.0

                      Individual guest reviews

                        How to reach hotel

                        hotel Hard Rock Cancun Hotel Cancun location
                        Show big map »

                        Hotel Address:

                        H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                        Get directions
                        City Center
                        • Cancun
                          11.0 km
                        Airports
                        Restaurants
                        • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                          360 m
                        • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                          390 m
                        Beaches
                        • Playa Marlin
                          1.7 km
                        Hotel information
                        • Check-In:
                          from  3 pm
                        • Check-Out:
                          until  12 pm
                        • Year renovated:
                          2012
                        • Number of floors:
                          12
                        • Number of rooms:
                          601

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in Mexico

                        Use Badge